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ACCESSIBILITY STATEMENT & CODE OF CONDUCT

BIST Accessibility Statement

BIST welcomes people living with the effects of brain injury, and their caregivers, of all abilities to our community. Our services are geared towards people living with mild to moderate brain injury. Our office is wheelchair accessible, including touchless wave sensor buttons for our front door. All programs and events occurring outside of our office take place at wheelchair accessible venues. 

When seeking event and program space that occur outside our office (such as Special Events and Workshops) we aim to find venues:

  • where a ‘quiet room’ is available for people to take a break

  • with dim lighting for those with light sensitivity

  • with limited noise pollution (ie: construction noises outside) for people with noise sensitivity 

As a small community agency with limited resources we are unable to provide:

  • attendant care 

  • assistance with transportation to and from our in-person programs

  • waiting with members until their transportation, such as Wheel Trans, arrives

Should have any questions please contact: Madison Chong, Programs Coordinator: madison@bist.ca.

BIST Code of Conduct

Member Code of Conduct

At BIST we want all members to feel safe and comfortable.

Any form of harassment, threats or coercion will not be tolerated.

When coming to a BIST Group or Program – whether it is IN PERSON OR ONLINE please follow the below:

  • Keep personal space boundaries – only make physical contact if invited to do so.

  • No offensive language or jokes (this includes but is not limited to sexist, racist homophobic and transphobic comments).

  • Do not wear clothing that has offensive language or pictures.

  • Do not talk over others.

  • Keep phones on silent.

  • Do not attend programs under the influence of drugs or alcohol.

  • Only take videos or photos of staff or members when you have permission to do so.
     

Online Programs:

  • To maintain the privacy of all participants, you should be alone in a private living space when attending the meeting.

  • Please login to the meeting using the same name you registered with. You can change your name once you are in the meeting.

  • Do not record the meeting (audio or video).

  • Please do not screenshot any part of the meeting. All shared resources will be emailed out to participants after each support group.

  • The meetings are meant for persons with lived experience only – If you require a support worker or family member to assist you with navigating the technology, once you have successfully logged on, please have them support you from a space where they cannot hear what is being discussed in the group.

Violations of the above will be addressed by a BIST Staff Member.
 

“Respect other people’s feelings. It might mean nothing to you, but it could mean everything to them.” 

― Roy T. Bennett

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